Front Desk/Support

We are seeking a friendly and professional individual to join our team as a Front Desk/Support representative. In this role, you will be the first point of contact for our clients, ensuring they receive a warm welcome and exceptional service from the moment they arrive. Your primary responsibilities will include managing client appointments, handling phone and email inquiries, processing payments, and providing administrative support to ensure smooth and efficient operations. Your ability to multitask, stay organized, and maintain a positive attitude will be essential in creating a seamless and enjoyable experience for our clients.

As a Front Desk/Support representative, you will play a crucial role in fostering strong relationships with our clients by addressing their needs and concerns promptly and professionally. You will be responsible for maintaining accurate client records, managing the spa's scheduling system, and coordinating with other team members to ensure all services are delivered on time and to the highest standard. Additionally, you will assist with retail product sales, providing knowledgeable recommendations and helping clients choose the best products for their needs.

We are looking for a dedicated and enthusiastic individual with excellent communication and customer service skills. The ideal candidate will have prior experience in a front desk or customer support role, preferably in the hospitality or wellness industry. Proficiency with scheduling software and basic office applications is a plus. If you are passionate about creating a welcoming and luxurious environment and are committed to delivering outstanding service, we invite you to apply for the Front Desk/Support position at 7 Elements Spa and be part of our mission to provide an unparalleled spa experience.